Ethics & Reporting Concerns

We encourage you to inform us if you have concerns or suspect any ethics violations by our team members or contractors. The Code of Conduct is a guide for all team members in applying legal and ethical practices to their everyday work. Team members are obligated to report any suspected violations of the Code of Conduct that they witness or learn about from another party.

There are two different ways that you can report. Both systems allow our team members, contractors and third parties to anonymously and confidentially report incidents of wrongdoing as well as other issues and concerns. A report made through these hotlines should consist of a frank, timely and well-articulated allegation supported by verifiable evidence.

There are two reporting hotlines;

ClearView Connects – a web and telephone-based system available 24 hours a day, 365 days a year.
www.clearviewconnects.com
1-866-631-4117

Or

Fairlinks – Hokuetsu Kishu Paper web and e-mail -based system connected to our parent company overseas available 24 hours a day, 365 days a year.
https://fairlinks.co.jp/hokuetsucorp-eng/ ID: hokuetsu Password: corp
hokuetsucorp-hotline@fairlinks.co.jp

Our Code of Conduct states – We shall comply with all laws and regulations applicable in the countries and regions in which we operate, international norms and internal rules, and shall act in a responsible manner in accordance with the social norms.